How do I get old imobsters account back

[ViCTiMKiLLeR]

I recently got a new iPhone due to my old phone breaking and forgot to create a transfer setup so I could transfer my old imobsters account over, does anyone know how to get it back?? Iv e-mailed storm 8 support on a few occations but havn't had a reply anyone who could help me I would be greatfull thanks.... VICTiMKiLLeR

[trenae]

Originally Posted by ViCTiMKiLLeR

I recently got a new iPhone due to my old phone breaking and forgot to create a transfer setup so I could transfer my old imobsters account over, does anyone know how to get it back?? Iv e-mailed storm 8 support on a few occations but havn't had a reply anyone who could help me I would be greatfull thanks.... VICTiMKiLLeR

I don't know what you mean by transfer set up. Did you have a Storm8 ID created already? Here is the information for doing transfer/information needed. However if you've already emailed support regarding this issue please be patient - they tend to get a lot of emails they need to process. They will get back to you.

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Taken From:
http://forums.storm8.com/showthread.php?t=13227

Please read the following instructions very carefully.

This process will migrate your entire account and all characters from all Storm8 games from your lost/old device to your new one.

If you still have your old device, you can do the transfer yourself with the following steps:
1. Create a Storm8 account and password for your original character on your old device. On the old device, visit HOME (available level 2) -> SETTINGS (tiny cog icon) -> STORM8 tab.
2. On your new device log into your account. To do this, visit HOME (available level 2) -> SETTINGS (tiny cog icon) -> STORM8 tab -> Begin Resume/Transfer button -> New, and from here you can enter your username and password and your account will have moved to the new device.

If you do not have your old device, fill out this form and send it to support@storm8.com and we will be happy to assist you with the transfer:

Information from old device:
1. Character code:
2. Name of game:
3. Your character's name:
4. Your character's level:
5. Approximate date you created your character:
6. Approximate date you lost your device:
7. Any other details you can provide to identify your lost character:

Information from new device:
1. Character code:

Note: If you are not able to provide all of the above information, we WILL NOT be able to recover your old character. Make sure to fill out the form completely in your email.

Please let us know if you run into any trouble with the process, support will be glad to assist you further.

[ViCTiMKiLLeR]

Thanks for your help  iv already gave storm 8 my account name, level And code. What is the longest you normaly wait for a reply? Iv been waiting a week?

[trenae]

Originally Posted by ViCTiMKiLLeR

Thanks for your help  iv already gave storm 8 my account name, level And code. What is the longest you normaly wait for a reply? Iv been waiting a week?

Generally speaking it's a few days. However it's possible they have more they need to process and it may take them a bit longer.

[noddy_36]

Hi, i'm also in the same boat as the original poster, i sent my iphone away for repair not realising that they'd replace the phone and now i've lost my account on iMobsters, i have all the information i need apart from my mob code... Is there anyway i can find this? I did have a friend added on my mob crew thing if its possible for him to get it for me on his phone... Any ideas how i can find it?

[trenae]

Originally Posted by noddy_36

Hi, i'm also in the same boat as the original poster, i sent my iphone away for repair not realising that they'd replace the phone and now i've lost my account on iMobsters, i have all the information i need apart from my mob code... Is there anyway i can find this? I did have a friend added on my mob crew thing if its possible for him to get it for me on his phone... Any ideas how i can find it?

Please email the information for your character(s) you want to retrieve directly to Storm8 Support (suppor@storm8.com) so they can assist you in getting your character back.

[hockeyman340]

How do I find out how to recover a forgotten username and password in mobster?

[hockeyman340]

How do I find out how to recover a forgotten username and password in Imobster?

[zakarath]

You are shown your username in the game and you can change your password there also.

If you don't have the game then you need to contact support.

[corruptedsoul_]

contacting support probably wont yield a reply for a while since thousands of people are spamming s8 with emails about being hitlisted blah blah blah